Frequently Asked Questions
The screen is 10cm by 5cm (about the same as the iPhone) and is set in a rugged water resistant case.
The average battery life is approximately 3 hours.
The units are charged on a special rack that is managed by a computer – This also manages the tour content in each device. This is part of the installation and there are a range of options available.
Yes – This can be done easily and quickly for all the units when they are plugged into the special charging rack and control unit.
For technical faults the units are covered by comprehensive warranty for parts and technology and can easily be replaced or repaired. For breakage or damage through misuse, then insurance options are available.
No – The units are black with a white face & paddles but can be branded with stickers, transfers or other branding mechanisms.
Absolutely! Together we design exactly what you want to present and who should feature in your end product – Become a star of the 'small screen'.
Just contact us – We will come and meet you and your team and share our knowledge and suggestions on how to achieve the best result for you. Then we work through a story board of what your tour content will involve and work together to turn your dreams into digital reality.
We can put together a package that will be cheaper than you might imagine for such state-of-the-art technology. Most small scale solutions will have set up fees that start from as little as $15,000 to $20,000 plus monthly license fee. Contact us to find out about your specific project – There is always a deal to be done.
No – We can guide you through the process step by step and will provide all the expertise needed.
We will put in place a suitable support and maintenance agreement that will cover you and your business operation.
Just contact us. With no obligation or charge we are happy to explore ideas and solutions with you or your team to see how we can work together.
We can prepare comprehensive reports that show exactly which route each user took, how long they stopped at each point of interest and exactly which messages they triggered – This is very detailed and can be used to measure, analyze and improve the experience of your venue.
No – As part of the installation we supply both the handheld units and all the charging and control systems. All you need is power, internet access and some basic training!
No – Simply turn it on and follow the basic instructions to start. As you move the rest is automatic based on your GPS location.
Generally about 6 weeks. This varies depending on the amount and type of content you need – For example complex flash animation takes longer than still photography.
Yes – You can supply as much of the content as you have. We can easily combine old and new content to make an effective presentation.
Yes – We actively encourage you to consider the cross selling of other features that can be contained in your customers experience. We can provide detailed reports of exactly how many times each message has been presented so you can track the results.
Founded in Texas by BarZ Adventures these units are currently installed across the USA at the following venues:
- San Francisco Zoo
- Dallas Zoo
- Death Valley National Park
- Vicksburg National Military Park
- Cedar Breaks National Monument
- Martin Luther King Jr. National Historic Site
- Key West - Historical Walking or Electric Car Tour
- Austin Visitor Center - Historical Walking Tour
- Oklahoma City Zoo
- Shenandoah National Park
- Independence Visitor Center - Historical Walking Tour of Philadelphia & Independence National Historical Park
- St. Augustine - Ghost Tour
- Bermuda - Historical Walking Tour of Hamilton & St. George's
- Santa Barbara Zoo
- Cal Poly San Luis Obispo State University Campus Tour
- Bryce Canyon National Park
- Zion National Park